Cleanhome - Have your home cleaned, when you want.

FREQUENTLY ASKED QUESTION

Here are some of the frequently asked question about CleanHome services. We have them all answered for you.


Q. Do you provide the materials? A. Yes
Q. Is your pricing for the entire home? A. Yes!
Q. How can you make sure our cleaner is from CleanHome? A. Name and photo of your cleaner will appear on your dashboard upon allocation
Q. What if I am having trouble booking online? A. You may ping us on messenger:cleanhome.ph
Q. How many cleaners do you send? A. We may send you one or more professional cleaners depending on the number of Cleanhome Partners you need. Just click on "Need and extra Cleanhome Partner" option.
Q. Do you send male or female cleaners? A. Our partners are all strong and honest women.
Q. How well do you know your cleaners? A. Our cleaners must submit government documents, valid ids and a copy of their passport prior to training. We also conduct our own investigation to future our security protocol..
Q. Can we book the same cleaner? A. Yes. When you avail of our subscription with 90 days validity period, you can select your preferred cleaner plus you can save more. Tap on the link to get started www.cleanhome.ph/dashboard.
Q. Can I rate my last cleaner? A. Yes after your cleaning session. You can rate cleaner in your dashboard just tap tap on the link www.cleanhome.ph/dashboard.
Q. What if I have to reschedule? A. You may ping us on messenger:cleanhome.ph
Q. Can I have more than 1 home listed on my profile? A. Yes, you can tap on add homethen fill in the details of your added home.
Q. Can I send a cleaner to my family of friend? A. Yes you can all you have to do is add recipient's home and book.
Q. How to pay? A. You can pay in cash or via Credit Card.
Q. How safe your Credit Card portal? A. Our Credit Card portal is IPAY88 Trusted by multinational companies. Our acquiring bank is Maybank.